Shipping policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery.

Order Processing Time

All orders are processed and dispatched within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing.

Total estimated time from order to delivery: 8–15 business days.

Please note that delivery times are estimates and not guaranteed. Factors such as customs delays, weather conditions, or carrier disruptions may occasionally extend delivery beyond the estimated window.

Shipping Rates

Shipping costs are calculated at checkout based on your order and location. [Add specific rates or free shipping thresholds here if applicable.]

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

Shipping Destinations

We currently ship all around the world. If your country is not listed, please contact us to check availability.

Delays

While we work hard to ensure timely delivery, occasional delays can occur due to circumstances beyond our control (customs, weather, carrier issues, high shipping volume during sales/holidays). We appreciate your patience and will do our best to keep you informed.

Lost or Missing Packages

If your order hasn't arrived within the estimated delivery window, please contact our support team at contact@zairivo.com your order number, and we'll investigate with the carrier.

Questions?

If you have any questions about your order or this policy, feel free to reach out to us at contact@zairivo.com